The Business Master (3rd Edition)

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************* ** WELCOME ** ************* TITLE: CONTACT PLUS contact management system VERSION: 2.4 SUGGESTED BBS NAME: CPLUS24.ZIP BRIEF DESCRIPTION: Contact Plus is an excellent way to keep track of people in your life. It helps you organize your phone calls, notes, notes and future appointments. You can keep multiple databases and can setup your own user defined fields. It is a great application for salesmen, telemarketing, realtors, insurance agents, bankers. It has won several honors including "Best Buy of the Year" in Business Marketing Magazine (Jan '89), and "Best of Shareware 1990" in the business category in PC World Magazine (Oct '90), and "Editor's Choice" (Jan/Feb 1992) in Shareware Magazine. REQUIREMENTS: IBM-PC or compatible with 512K RAM. Hard disk recommended. Hayes compatible modem (attached to COM1 or COM2) for the auto-dialer. Color monitor suggested although not required. DOS version 3.0 or greater for the memory resident option. REGISTRATION COST: $99 plus shipping. Registration entitles you to a 170 page printed manual, extra programs related to the system, a word processor, and BBS/telephone/fax support. **************** ** WHAT'S NEW ** **************** 2.4 changes/updates WordPerfect 5.0 and 5.1 users will be delighted now that the mass mail/merge option has been streamlined and thoroughly improved. New look on popup windows and more color choices. Easy to print sample template key for mail/merge operation using the ALT-T hotkey. Quickly change between databases from the HEADER PAGE using the ALT-D hotkey. Registration is now much easier via the ALT-O (order) key. You can now easily make fresh copies of the shareware system to pass around to friends using the ALT-C (copy system) key. Automatically runs the slide-show tutorial using the ALT-S (show) key. 2.3 changes/updates This version features a memory resident option. You can now keep Contact Plus loaded into memory and "popup" over a running application by pressing a combination of hotkeys. While Contact Plus is loaded into memory it consumes approximately 33 K of RAM. You can now print 1 up, 2 up, 3 up, chesire and laser printer mailing labels. The autodialer will continue to let you log time spent on the phone while browsing through the database. It is now much easier to add, edit and rename letters via the F6 (WP) key. Press the F6 (WP) key while in any of the Contact Menus to see how to create a new letter. *********************************** ** NOTE TO USERS OF VERSION 2.1x ** *********************************** This version of Contact Plus is compatible with the datafiles of all 2.1x versions. If you are running a previous version all you have to do is copy the C.EXE, CSETUP.EXE, C.HLP and CSETUP.HLP files into your old Contact Plus directory. DO NOT COPY THE FOLLOWING FILES (as they contain sample data): CONTACT.DT CONTACT.NOT CONTACT.NT0 CONTACT.HDR CONTACT.NX0 CONTACT.NX1 CONTACT.NX2 CONTACT.NX3 CONTACT.NX4 ****************** ** INTRODUCTION ** ****************** Welcome to CONTACT PLUS(R) PERSONAL version 2.4. This is a client tracking system suitable for anyone needing to keep track of people. If you are in the business where client contact is important, then this system is for you. Since this program is being distributed via shareware, you are encouraged to try out the system and if you find yourself using it on a regular basis, you will want to register the system with the author. An INVOICE.DOC file has been prepared for your use to register. Contact Plus logs the last 30 phone calls and the last 15 letters to each client in your database. It features an autodialer and a way to keep track of incoming calls. Contact Plus also interfaces directly with WordPerfect(TM) and WordStar using the F6 (WP) key. This is not an ASCII or text file interface -- it will actually generate instant follow up letters in native word processing format to your clients by simply pressing a key. Make sure that you run the slide-show tutorial program. It will give you more information on how to use Contact Plus successfully. The slide-show tutorial is available by pressing the ALT-S key from any of the contact screens. In order for the slide-show tutorial to run properly the following files must be present in your contact directory: prorun.exe t24main.set t24t1.set t24t2.set t24t3.set t24t4.set t24t5.set t24t6.set t24t7.set tutor.bat tutor.doc *********************************** ** HOW CAN YOU USE CONTACT PLUS? ** *********************************** Let's introduce Harry, a salesperson for a restaurant equipment manufacturer. Harry needs to keep track of basic information such as the name, address and phone number of his clients. However, Harry wants a history of previous contact with his clients. He also needs to track information such as the best time to contact, the receptionist's name, and the next action step (send literature, call back, etc). Contact Plus stores the previous 30 phone calls including the date, time, duration and any notes for each of his clients. It also has user-defined fields available so Harry can customize the database for his particular needs. Since Harry can't touch type, popup lookup menus are available which can save him much time when entering new data. As customers call him, he uses the notes windows to keep detailed records of all conversations. Using the incoming call button (F9) he also has a record of the phone call. If Harry wishes to recall a conversation about "blendomatics" but can't remember who he was speaking to, he can search all notes/phone calls/memos/ticklers for the word "blendomatics". Harry likes to send follow up letters to his clients immediately after speaking with them on the phone. Contact Plus makes this simple as it gives him the ability to enter up to 150 different template files. Each template file will have the client's name/address/city entered. Since Harry has been using WordPerfect for a while and has a laser printer, Contact Plus enables Harry to send handsome follow-up letters which impress his clients and gives him a professional edge over his competition. At the end of the week, Harry has to report the number of calls he has made to his clients. He simply sends a copy of the phone log report captured to an output file to his main office. Keeping track of customers used to take Harry hours every day. He wasn't able to spend all the time he wanted actually making contact with his clients. With Contact Plus, Harry can now keep better track of his customers and have even more time to bring in new business. ************** ** FEATURES ** ************** o Memory resident option to popup o Autodialer o Rolodex(r) cards o Mail/merge for mass mailings o Elapsed phone call timer o User defined date fields o Multiple databases o Ticklers/reminders o Reschedules your outstanding ticklers o Automated follow up schedules o Extensive online help (over 2,000 lines of help) o 24 categories to classify your contacts o Interface to word processor with form files o Interleaved letter/envelope printing o Call analysis reports (Who didn't you call?) o Local and long distance dialing prefixes o Popup lookup and data entry windows o Colorful calendars and screens o Mouse support o Support for 43/50 line mode on reports (EGA/VGA monitors only) o Browse screen for dialing, taking notes and writing letters o Phone call history o Mailing labels (1 up, 2 up, 3 up and laser labels) o Correspondence history o User defined index fields o History graph o Unlimited date stamped notes o Keeps track of holidays/vacations o WordPerfect secondary mail/merge interface ****************************** ** REGISTRATION INFORMATION ** ****************************** When you register you will receive: o the latest version of the software o 170 page printed manual o a monthly calendar generation program o a program to prints out today's ticklers to the screen or to the printer when the computer is rebooted o an import program to import data (in comma-delimited ASCII or dbase) from other database programs or computers o a utility copy contacts between databases or delete groups of contacts o a simple word processor o repair programs for Contact Plus databases **************************** ** ORDER INFORMATION ** **************************** Printed manual and extra utilities $ 99.00 Shipping USA $ 8.00 Canada $ 12.00 Overseas $ 25.00 Specify disk size: 3.5" or 5.25" Method of payment: CASH CHECK or MONEY ORDER VISA/MASTERCARD COD (USA only - add $4.00) TO ORDER: 1. Press ALT-O (order key) while running Contact Plus 2. Print the order form and a. Call toll-free 800-366-9876 or 407-779-4900 (9am - 5pm EST) or b. Fax your order to 407-779-3311 or c. Mail the order form to: Contact Plus Corporation PO Box 372577 Satellite Beach, FL 32937-0577 USA 3. Call the Contact Plus BBS system at 407-779-4422. From the MAIN MENU select the QUESTIONNAIRE MENU. Settings 8 bits, no parity, 1 stop bit (8-N-1), 1200 - 9600 baud. Contact Plus Corporation reserves the right to change this offer at anytime. Contact Plus is a registered trademark of Contact Plus Corporation. Contact Plus Corporation also holds the US copyright to Contact Plus. ***************************************** ** HARD DISK INSTALLATION INSTRUCTIONS ** ***************************************** Make sure that the proper date and time are set on your computer. CONTACT PLUS uses the date and time for many functions. (1) From the C prompt make a directory called CONTACT by typing MD \CONTACT (press Enter) (2) Change to the prompt where the Contact Plus disk is located by typing A: or B: (press Enter) (3) Copy the files from the diskette to the hard drive by typing COPY *.* C:\CONTACT (press Enter) (4) Change back to the C prompt in the CONTACT directory by typing C: (press Enter) then CD \CONTACT (press Enter) (5) To start Contact Plus type the command "C". Press the HELP button (F1) often when first getting acquainted with Contact Plus. If you have a problem at startup with the message: CANNOT OPEN ALL FILES ... QUITTING Follow these steps: (1) Locate your "config.sys" file. This file is a DOS configuration file and is located in the root directory of your boot disk. Enter the following command to go to the root directory: c: cd \ (2) Enter the following command which will either create the config.sys file or add the line to it. echo FILES=20 >> config.sys (3) Turn off your computer and turn it back on again. (4) Try to run Contact Plus again. Contact Plus comes with a sample database. Feel free to change any of the user defined fields and experiment with the system as you wish. We strongly urge regular database backup of Contact Plus to prevent loss of data. We suggest an odd/even system of daily backup of Contact Plus files. This means that a diskette marked "odd" would be used to backup data on odd numbered days and a diskette marked "even" would be used to backup data on even days. In this way, should a backup disk become faulty, only one day's worth of data would be lost. **************************************** ** FLOPPY DISK OPERATING INSTRUCTIONS ** **************************************** Although we do not recommend that you run Contact Plus on a floppy based system due to the large amount of disk activity that is required, you can get the most out of your dual-based floppy system if you separate the program and the data on different floppies Note: you CANNOT run Contact Plus as a memory resident program if you are running on a floppy system. If you are running Contact Plus on a dual floppy system, you can place Contact Plus (the program) on one disk and the data files on another disk. This strategy will give you more room for contacts on the data disk. The program diskette should contain the following file: C.EXE The data diskette should contain the following files: CONTACT.HDR CONTACT.NX4 CONTACT.DT CONTACT.NOT CONTACT.NX0 CONTACT.NX1 CONTACT.NX2 CONTACT.NX3 CONTACT.NX4 CONTACT.NT0 Place the program diskette into drive A and the data diskette into drive B. Make drive B the current drive by entering: B: Then run the program from drive A by entering: A:C ******************************* ** MEMORY RESIDENT OPERATION ** ******************************* Contact Plus can run in either memory resident mode (available only if your computer has a hard disk) or in normal mode. In memory resident mode, a small (33K byte) portion of Contact Plus will remain in memory at all times, ready to spring into action at the press of a key. You must first run the CSETUP program if you wish to install the memory resident option. The CSETUP program is discussed in the next section. If you plan to run other memory resident programs with Contact Plus, it is normally best to load Contact Plus last. To setup the memory resident option (hard disk systems only), proceed as follows: 1) Change to the directory in which Contact Plus was installed. 2) Type "CSETUP" and press ENTER. 3) Change to the MODE from NORMAL to MEMORY RESIDENT. 4) Press ESC to quit and answer "Y" to save. To load Contact Plus in Memory Resident mode, proceed as follows: 1) Change to the directory in which Contact Plus was installed. CD \CONTACT 2) Type C and press ENTER. 3) Contact Plus will display a message when loaded successfully. You can place the two commands above in your AUTOEXEC.BAT file if you want Contact Plus loaded into memory when you start your computer. See the MEMRES.TXT file for a list of incompatibilities and potential pitfalls. ********************************** ** CSETUP CONFIGURATION PROGRAM ** ********************************** In order to run Contact Plus as a memory resident program, you must first run the CSETUP program. CSETUP will tell Contact Plus how to start, what database should be loaded, what hot keys should be pressed. When Contact Plus is loaded as a TSR (Terminate Stay Resident), it is loaded into memory and will wait behind the scenes to "pop up" when a certain combination of keys ("hotkey") are pressed. Contact Plus can run even when another program is running. A popular example of this type of TSR is Borland's Sidekick program. The hot key combination should be picked for both convenience and portability. You should select a hotkey that could possibly be used by your word processor. Examples of poor key combinations are "SHIFT-F1", "CTRL-A", "CTRL-F10". If you wish to select a function key as your hot key, we recommend that you use both CTRL and ALT simultaneously. Better examples of hot key combinations are SHIFT-CTRL-F1 or ALT-CTRL-C. Contact Plus runs as a "swapping" TSR, that is, it uses either EMS or the hard disk to temporarily swap programs from RAM memory. The swapping capability allows Contact Plus to remain small in size ... only 33K of RAM is used. If you are swapping to DISK, Contact Plus will create several files explained below in the swap file directory. Do not delete any of these files while Contact Plus is loaded into memory! You may safely delete these files only if Contact Plus is NOT loaded into memory. There are three temporary files that may be created when running Contact Plus as a memory resident program and NOT using EMS to swap: 1) CPLUSTMP.$$$ - created when first loading Contact Plus into memory. 2) CPLUSSWP.$$$ - created when you press F5 to go to DOS or launch another application or by pressing F6 to launch the word processor. 3) CPLUSSCR.$$$ - contains an image of the screen after the hotkey is pressed and BEFORE Contact Plus is started. ****************************** ** CUSTOMIZING CONTACT PLUS ** ****************************** Run the CSETUP program if you wish to customize the various memory resident options. You can specify whether you want to run in memory resident mode or not, what combination of hot keys should be used. Go to the USER PARAMETER MENU to change the user defined fields. You will want to set the first two user defined fields with something that can be sorted such as account number, region, sales id, or social security number. You may also want to customize the user defined date fields. There are three user defined date fields which can be customized as: FIRST DATE, NEXT DATE, BIRTH DATE, etc. ******************************************** ** ADDING/DELETING/SEARCHING FOR CONTACTS ** ******************************************** Adding and deleting individual contacts may only be done from the HEADER PAGE under the CONTACTS selection in the MAIN MENU. To add a contact, press A followed by the ENTER key. You can copy the information being displayed to the new contact or enter your information on a new, clean screen. When finished adding the contact, press ESC. You will be prompted to save the contact. To delete a contact, bring the contact up on the HEADER PAGE. Press D followed by the ENTER key. Answer "Yes" to the Delete? prompt. You cannot retrieve a contact once it has been deleted. All associated ticklers, notes, letter history, and phone call history will be deleted from the database. You don't have to do anything special to search for a contact in Contact Plus because Contact Plus is ALWAYS in search mode. The search will depend upon the setting of the index which may be last name, company name, zip code or one of the two user defined index fields. To change the current index, press "I" followed by the ENTER key. You will be prompted for the index to change. Press the UP and DOWN arrow to access different contacts or enter the first few characters of the last name. If you change the index to COMPANY, you may access the contacts by company name instead of last name. The indexing feature is also available for zip code, user field 1 and user defined field 2. From the HEADER SCREEN, press the F8 (Browse) key to get a global view of the contacts. This will allow you to quickly look at each contact in a list. ***************** ** PHONE CALLS ** ***************** Press F3 or F4 from any of the pages under the Contact Menu. Of course, the contact that you want to dial must be displayed on the screen. If you have a Hayes compatible modem, Contact Plus will dial the phone for you. Otherwise, you can still press F3 or F4 to log the phone call but you will have to dial the phone manually. Each call will be stored in the phone log page with the most recent call appearing at the top of the screen. The phone calls cannot be deleted once they are entered. You have access to the previous 30 calls only. ******************************** ** AUTOMATED FOLLOWUP LETTERS ** ******************************** Contact Plus has the unique ability to interface with WordPerfect, XYwrite, and WordStar when generating followup letters automatically. From the Contact Plus menu, simply press F6 and you will be presented with a list of up to 150 different FORM files. Each file is a template with codes where the salutation, address, dates will go. You must specify the name of your word processor in the SYSTEM PARAMETER MENU in order for this to work properly. For example, if you are using WordPerfect 5.1 and you have stored WordPerfect on the C drive your WordProcessor field would be set to: C:\CP51\WP You will need to create the form letters ahead of time using your word processor. Make sure that the form letters created are stored in the FORMS FILE DIRECTORY and that they all end with the file name extension ".FRM". The easiest way of creating new form files is by pressing the F6 (WP) key from any of the contact menus. You will then be presented with a popup allowing you to "ADD" new form letters. Press "A" to add a new form letter. If you are using MicroSoft Word or Works you will want to save the files as TEXT FILES using the SAVE AS option. If you are using WordPerfect, WordStar or XyWrite you can save the files as document files. Contact Plus currently does not support Professional Write. ******************* ** POPUP WINDOWS ** ******************* Most prompts in the header page have a popup window that enables you to enter common information at the press of a few keystrokes. If the popups are set to appear automatically, they will popup whenever the highlight bar is placed over the field. Otherwise, press F10 to access the popup menu on those prompts in the HEADER PAGE. Press F10 again to modify, or add a new entry to the popup menu. *********** ** NOTES ** *********** While in any of the contact menu pages, you may press the F7 key (NOTES) which will bring up a date/time stamped note. The notes may be summoned while any other popup window is on the screen. It is especially convenient when talking on the phone. There are an unlimited number of notes that can be stored perpetually for each contact in the database. Each note is date and time stamped for your convenience. ************** ** TICKLERS ** ************** Use the tickler feature to remind you to call back or followup on one of your clients. Each contact in the database has up to 15 different associated ticklers. Use the DONE? field to signify if the task was completed, not completed or if you don't care. Contact Plus will warn you if the scheduled tickler falls on a holiday or on a weekend. The ticklers marked as NOT DONE today, can be rescheduled to a date in the future. ************* ** REPORTS ** ************* There are 15 reports available all of which can be printed on the screen, printer or sent to a capture file for later processing with a word processor. A selection menu will appear after the report is chosen. The selection menu allows you to sort and select particular clients ****************************************** ** MAIL/MERGE FOR NON-WORDPERFECT USERS ** ****************************************** If you wish to send one letter to a bunch of clients the mail/merge feature will allow you to do just that. Simply create an ASCII text file using your favorite editor and call it CONTACT.1, CONTACT.2 CONTACT.3 through CONTACT.8. The first mail/merge template under the mail/merge menu corresponds to the CONTACT.1, the second template corresponds to the file CONTACT.2, etc. The sample files CONTACT.1 CONTACT.2, and CONTACT.3 are included with the shareware version. Make sure that the files are stored as TEXT files. If you are using MicroSoft Word or Works save the files using the SAVE AS option. Wordstar users will save the files in NON-DOCUMENT mode. Here is a list of the mail/merge codes used in both MAIL/MERGE and in the F6 (WP) form letter function: Field definitions are as follows: *d1 - current date (format - 31 Oct 87) *d2 - current date (format - October 31, 1987) *d3 - current date (format - 10/31/87) *d4 - current day (Monday, Tuesday, ... ) *t1 - current time (format - 15:23:43) military *t2 - current time (format - 15:23) military *t3 - current time (format - 03:23:43) standard *t4 - current time (format - 03:23) standard *sa - salutation *fn - first name *ln - last name *ti - title *a1 - address line 1 *a2 - address line 2 *st - state name *ci - city name *zi - zip code *cn - country name *po - phone One *pt - phone Two *co - company name *me - memo field *u1 - user defined index field 1 *u2 - user defined index field 2 *u3 - user defined field 3 (25 characters) *u4 - user defined field 4 " " *u5 - user defined field 5 " " *u6 - user defined field 6 " " *w1 - user defined date field 1 *w2 - user defined date field 2 *w3 - user defined date field 3 (date format 04 Apr 89) *m1 - pin feed mailing labels (7 lines) *m2 - " " " (6 lines) *m3 - " " " (4 lines) *m4 - " " " (5 lines) *m5 - " " " (6 lines) *pa - pause printer for form change *ff - form feed To pad a field with blanks and right or left justify a field enter a width specification like: *po%20 - phone 1 phone right just. pad with space *pt%-20 - phone 2 left just. pad with space ************************************************** ** MAIL/MERGE with WORDPERFECT version 5.0/5.1 ** ************************************************** You can now automatically mail/merge from within Contact Plus directly into WordPerfect 5.1. Therefore you can use all the powerful printing and formatting options of the world's most popular and powerful wordprocessor. If you are interested in sending only one letter, you do NOT want to use mail/merge. Mail/merge is practical for mass mailings where the number of pieces prohibits the use of the F6 key to produce individual letters from the CONTACT MENU. Step 1: Make sure that WP.EXE or \WP51\WP is entered into the WORD PROCESSOR prompt under the system setup menu. Step 2: Make sure that the enclosed CPLUS.WPM keyboard macro file is accessible to WordPerfect. To be sure COPY the macro file to your WordPerfect directory from DOS: COPY CPLUS.WPM \WP51\CPLUS.WPM Step 3: Before you create your WordPerfect Primary file, run Contact Plus and press the ALT-T (template) key. A template key will be printed giving you the field numbers and definitions of each field in Contact Plus. Step 4: While running Contact Plus, proceed to the WordPerfect Mail/Merge menu option accessed under the MAIN MENU. Step 5: Place the highlight bar over one of the available PRIMARY FILES and press F6. You will be launched into WordPerfect. Step 6: Using the template key printed in step 2 above, enter the appropriate field numbers by pressing SHIFT-F9 then 1. Your letter will look something like the following: ============================================================== {FIELD}~1 {FIELD}~2 {FIELD}~3 {FIELD}~4 {FIELD}~5, {FIELD}~6 {FIELD}~7 Dear {FIELD}~2: bla bla bla Sincerely, Joe Schmoe ============================================================== Consult your WordPerfect manual for more detailed instructions on how to create a primary file. Step 7: After editing your primary file (it will be named CONTACT.1) corresponding to the primary file number you selected. Save the changes and exit WordPerfect, you will be returned automatically back to Contact Plus. Step 8: While in Contact Plus, press ENTER to go to the SELECTION MENU where you can select which contacts will be merged. Press ESC to actually start the merge. Step 9: WordPerfect will then be launched and each contact will have been automatically merged. *** IT IS IMPORTANT THAT THE ENCLOSED 'CPLUS.WPM' FILE BE MADE ACCESSIBLE TO WORDPERFECT. This step will fail if WordPerfect cannot find the CPLUS.WPM macro file. ******************* ** MOUSE SUPPORT ** ******************* If you have a Microsoft mouse, you can use it by setting up the MOUSE parameters under the SYSTEM PARAMETER MENU. The MOUSE will act as the arrow keys. Press the LEFT mouse button for the ENTER key and the RIGHT button for the ESC key. ******************** ** MAKING BACKUPS ** ******************** It is VERY important to make regular backups of your data. The importance cannot be stressed enough. Over time it is your data that becomes critical to your success and a hard disk crash or power outage could force you to re-type your information. A painful process indeed. This version of Contact Plus comes with a batch file that will copy your database from the hard disk to a floppy on drive A. If you wish to backup on drive B, make the appropriate change to the file CBACKUP.BAT file. The registered version comes with a utility that will compress the database before copying them to floppy. The compression typically squeezes a large database down to 20% of its original size. ************************ ** MULTIPLE DATABASES ** ************************ You can keep a database of hot prospects. Another one for friends and acquaintances and another one for your vendors. Use the DATABASE MENU to create new databases. ************************** ** REVIEWS AND COMMENTS ** ************************** Here is what some of our satisfied customers and reviewers are saying about Contact Plus: Dr. Leon Wortman, Software Reviewer of Business Marketing Magazine (Jan '89): "I look at, install or run an average of three or four new software packages a month. They range in price from much less than $100 to several thousand dollars. I know what I'm about to report may be hard to swallow. But have faith in me. If I didn't genuinely know that Contact Plus is the best-buy-of-the-year, I wouldn't describe it with those very words." Charles K. Fairchild, Washington D.C.: "You realize, I hope, that programs like this could set a new standard for overall design and ease of use. I have never seen anything on the regular commercial market that feels so good to use, has so much built-in help, and so many features!" Harry Pollard, President of Henry George Schools of California: "After using a dozen or more databases, I settled on Contact Plus for the best reasons. It's the fastest database, tracker, tickler, dialing program I've encountered. It automatically backs up, issues reports in a variety of formats and mail/merges as you wish. It records letters and calls, and graphs calling experience with individual clients." Tim Greer, Software Reviewer of the Phoenix PC User's Group (April '90): "CLIENT TRACKING DREAM... If you are in a business where tracking client contact is important, have I got a gem for you. It's a piece of Shareware called CONTACT PLUS." Brad Caverly, Film Plane of Panorama City, CA: "This is one of the best programs I have seen ever, shareware or commercial. I have never registered a piece of shareware before but I have never run across a program so complete, so user friendly and so useful." Paul Cassel, Software Reviewer of the Albuquerque Journal (July '89): "Today, there are several programs designed to help salespeople increase productivity. One of the best of these was written, and is distributed by, an Albuquerque programmer, Ed Trujillo." Dr. File Finder (Mike Callahan, best selling book author): "Contact Plus, by Ed Trujillo, is a full-featured program that can be used by anyone who has to keep track of the people. It's many features make it a powerful program that can really increase your productivity and your effectiveness. I've looked at MANY programs and Contact Plus is the BEST! My advice is to give it a try!" Larry Fox, Vice President Ziff-Davis Press: "I honestly have never encountered a software package that works so much like I work. From its friendly yet practical data screen through its annotations, logs and reports of calls, ticklers, memos, letters, notes and appointments to its seamless template and mail merge with either its own word processor or Wordperfect, Contact Plus creates a complete yet natural environment for the tracking of daily contacts ..." *************************************************** ** CONTACT PLUS PROFESSIONAL AND NETWORK VERSION ** *************************************************** For more extensive tracking needs we also offer Contact Plus Professional, and Contact Plus LAN (for networks) both of which offer many more features and functions. Call for more information. Note to registered users of Contact Plus Personal: all data will be transferred automatically from the Personal version to the Professional version. We will also give you credit towards the purchase price of the Professional version.